Building plans

• I do not have building plans, how do I get them?
• There has been a change in the building, how can I make the change?
• How do I receive information if a surface type has changed?

I don't have building plans, how do I get them?

• Have you checked internally in other areas? E.g. technical services/building management, finance?
• You are not the owner of the building? Then you can ask the administration.
• Take photos of the escape plans; these can be prepared.

There has been a change in the building, how can I make the change?

You can make smaller changes such as separating, merging or moving areas directly in the cockpit. The process is explained in the article Edit building plan.

For more extensive changes, please contact our customer support via ticket. More extensive changes may incur costs depending on the amount of work involved.

How do I receive information if a area type has changed?

There are two ways to do this via Soobr:

• The first way is with chat. If you have activated this, your employees can inform you of the changes in this way.
• The second possibility is via the defect types. You can create a defect type, e.g. "Area change" and your employees can enter the new area type in the comment field. This has the advantage that you have already stored all the information about the changed space - except for the new usage.