Activity Types / Schedule of Service

• I don't have a service specification, where can I get one?

• I am not sure about the frequencies of the individual service types, how do I define them?

• Is the order of the individual activity types important?

• The area occurs more often than the frequency is deposited, why?

• Can I also map tasks from other work areas, e.g. laundry?

• Is the order of cleaning categories important?

• I would like to have an area cleaned twice a day without using the calendar. Is this possible?

• I want to upload the LV via the csv, but I have several service numbers per area type, how do I enter them?

• How do I get performance figures?

I don't have a service specification, where can I get one?

• Ask your responsible project manager; Soobr offers ready-made templates.
• Do you work with a cleaning service provider? Then you can take the service specifications from the contract or ask him for them.
• Are you a member of an umbrella or trade association? Ask there.
• Do you have good contacts in the facility department of other companies? Ask there.

I am not sure about the frequencies of the individual service types, how do I define them?

• Ask your team leaders/property managers how often which service is performed.
• Do you work with a cleaning service provider? Then you can take from the contract the agreed frequencies or ask him about it.
• Are you a member of an umbrella or professional association? Ask there.
• Do you have good contacts to the facility department of other companies? Ask there.

Is the order of the individual activity types important?

The order of the activity types is not important for the creation of the activity types.

But in order to make it easier for your cleaning staff to perform the tasks and to comply with hygiene rules, it is advisable to list the activity types according to the order in which they are performed.

If you move the cursor over the activity type, a cross with four arrows will appear to the left of the activity type. If you click on it, you can move the activity type within the cleaning category as you wish.

The area occurs more often than the frequency is deposited, why?

Do you have activity types on the area type that have a day fixation and activity types without day fixations? The non-day-fixed activity types can be triggered by the system at any time (Mon - Fri) and the day-fixed ones only on the fixed days.

According to this example, the activity types "Remove cobwebs", "Doors and Handles" and "Light switch" are necessarily scheduled together Mon, Wed or Fri.

On the other hand, the activity type "Tables and chairs" can be scheduled on any day of the week, so that the system overrides the desired 1 frequency and a 2 frequency can occur.

In other words, if you work with day fixings, it is important that all activity types are stored with the same day fixings if the specified frequency is to be maintained.

Can I also map tasks from other work areas, e.g. laundry?

Yes, the activity types can be used in a variety of ways.

To be able to use them specifically, it is recommended to create a separate cleaning category for new work areas. This way, when assigning to tours, the entire category can be assigned to a tour.

Example Laundry:       

Example Warehouse management:

Furthermore, we recommend that you activate these categories on the areas where the activities are performed; in the laundry, storage rooms or cleaning rooms.

Also important orders that must not be forgotten can be mapped with service types and activated on the corresponding surfaces:

Is the order of cleaning categories important?

The order is not important for the creation of cleaning categories.

As with the activity types, it can make sense for the execution and compliance with hygienic specifications to order the cleaning categories according to their importance and the cleaning processes.

Ex:        Disposal

             Surface cleaning

             Floor cleaning

As with the service types, the room categories can be moved as desired.

If you move the cursor to the cleaning category, a cross with four arrows appears to the left of the service type. If you click on it, you can move the cleaning category as you wish.

screenshot

We recommend that you place cleaning categories with low frequencies (e.g. periodic or basic cleaning) or with special tasks at the top, because this way these tasks are visible at first sight.

I would like to have an area cleaned twice a day without using the calendar. Is this possible?

Yes, it is possible. However, this only makes sense if you have tours in the morning and in the afternoon/evening.

To do this, create a new cleaning category with the same activity types (must not have the same name 1 to 1!) and assign this cleaning category specifically to a tour that cleans in the morning.

I want to upload the LV via the csv, but I have several service numbers per area type, how do I enter them?

Upload csv with one performance number, then adjust manually.

How do I get performance figures?

• One possibility is to calculate them on the one hand by empirical values or stopped cleaning times.
  • E.g. for a maintenance cleaning of a WC facility with 12 sqm the cleaning employee needs 15 minutes, then the calculation would look like this:
    • 12 (sqm) / 15 (min) * 60 (min) = 48 sqm/hr.
• Ask your project manager in charge; Soobr offers ready-made templates.
• Have you checked with your estimating department?
• Are you a member of an umbrella or trade association? Ask there.
• Do you have good contacts in the facility department of other companies? Ask there.