To enable the cleaners to provide feedback, the feedback function of an activity type must be activated under Cleaning process > Activity types.
Feedback function
Feedback types
In the editing mode of the activity type, you can choose between three feedback types:
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Numeric
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The "Numeric" type is suitable, for example, if the number of cleaned elements must be reported (e.g. number of cleaned radiators).
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Text
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If "Text" is selected, the cleaner can give feedback in a free form.
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Selection
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Under "Selection" it is possible to define own values for selection.
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Here, for example, reasons can be entered why a service type could not be completed (pending/blue areas) or what type of cleaning was involved (Corona, Noro, etc.). Another possibility is, for example, the number of coffee capsules that were refilled or, in a hospital, whether the bed is occupied or not as feedback.
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By checking the box mandatory, the cleaner must enter the feedback mandatory.
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