Feedback in the app

As a cleaner, you have the option of leaving feedback in the app. To do this, the feedback function must be activated in the cockpit.

Application example

Cockpit

In the Cockpit, the feedback type "Selection" with the values "Isolation room" and "No isolation room" were defined for the activity type "Put on protective clothing". By activating the "mandatory" setting, feedback must be provided in the app for this type of activity.

App

In the app, the cleaner first selects the service type, in our example put on protective clothing.

The selection for the feedback will appear. After you have made a choice, click Send Feedback.

If "mandatory" was selected for the cleaning performance and the feedback has not yet been given when completing the area, the following message appears:

In addition, the mandatory cleaning performance is highlighted in red:

Note: If the stopwatch is active on a cleaning performance, the cleaning performance will be treated the same as the cleaning performances for which the mandatory feedback is active. However, you can press "Cancel stopwatch" when the stopwatch appears. This action will be considered correctly ticked by the app.