All services that are triggered unscheduled are listed as overdrives. 

Overrides

Unscheduled services can be triggered in the cockpit or on the mobile device. If available, the trigger can also be triggered via the button board. Sensor-based triggers are also overrides from the system, but these are not taken into account in this analysis. Overrides can be triggered in the cockpit by selecting the areas under Economic unit > Tour activities. There is the possibility to select the already planned cleaning with the button Clean now, or to change the next cleaning date. On a mobile device, this is also possible with the appropriate authorization.

If public cleaning feedback (QR Codes) is used in a building, this tool can also be used to trigger unscheduled cleaning.

Filter

In the filter tool on the left, the desired time range can be selected and filtered by trigger type and areas.

Trigger Types

Trigger Types	Beschreibung
Event	Triggered by sensors.
Actuator	If available, the customer can trigger an unscheduled cleaning via button board.
Manually today	Triggered by a cockpit user or on the mobile device.
Manually today (quality control)	Triggered by a quality control.
Manually now	Triggered by a cockpit user, on the mobile device or via the public cleaning feedback (QR Codes). cleaning is scheduled immediately.
Self cleaning	Triggered by the cleaning staff.

Cleaning areas

Here you can filter by all areas of the economic unit.

Number of cleanings per area

Column	Description
Building	Building in which the overdriven area is located
Floor	Floor on which the overdriven area is located
Cleaning Area	Name displayed on the building plan in the cockpit.
Area name	Area name displayed to the cleaner on the tablet.
Trigger	The unscheduled planning of services can have different triggers (trigger types).
Number of cleanings	Here you can see how often the corresponding case has occurred in the set filtering.

 

Execution of the overridden activity by area

Column	Description
Building	Building in which the overdriven area is located
Floor	Floor on which the overdriven area is located
Cleaning Area	Name displayed on the building plan in the cockpit.
Area name	Area name displayed to the cleaner on the tablet.
Trigger	The unscheduled planning of services can have different triggers (trigger types).
Categories	Displays the categories that were triggered by the override
Activity Type	Displays the activity types that were triggered byy the override
Closed Date	The time at which the corresponding area on the end device was completed.
Tour	The responsible tour is displayed here.

Number of overrides per area

Column	Description
Building	Building in which the overdriven area is located
Floor	Floor on which the overdriven area is located
Cleaning Area	Name displayed on the building plan in the cockpit.
Area name	Area name displayed to the cleaner on the tablet.
Trigger	The unscheduled planning of activities can have different triggers (trigger types).
Number	Number of the overrides.