On the »Tour Event Log« tab, tour-specific Events, such as »Tour started« per cleaning employee are visible. For reasons of data protection, it is not possible to identify the concrete route details that have been performed. 

Tour Event Log

Advice for use: If the tour stop is not visible on the same day for a tour that is carried out in the evening, it can be assumed that the tour was not completed correctly and the completion was automatically carried out by the system after four hours and the tour stop therefore only took place the next day and is shown there.

Event Log Table

Header	Description
Date	Date and Time of the Log entry.
Name	User name of the tour.
Event Type	Log entry - either start of the tour or end of the tour.

 

Possible Event Types 

Event Typ	Description
Tour started	Is recorded as soon as the user starts the tour in the app.
Tour stopped	Registered as soon as the tour is finally completed on the input device.
Tour stopped and new tour selected	As a new tour was selected on the device, this tour was stopped in the system.
Current tour stopped by new tour	Started the same tour on different tablets.
Tour timeout stop	The tour was ended after inactivity. The inactivity is defined under Business entity > Tours > Release times. The default value is 4 hours.
Current tour stopped by new tour	Tour is canceled and a new tour is opened in the app.
Tour restored	A tour is in operation and the end device has failed. When the end device is put back into operation, this is the corresponding log entry.
Update on closed Cleaning Tour	There was a Cleaning Area update on a stopped Tour. This can happen if a Cleaning Area update was done in Offline-Mode.
Quality tour completed	The quality control tour was completed.
Tour stop forced	If a tour is running and has been stopped from the cockpit. This is possible under Release.
Tour stopped with deputy	When a tour is running and a new tour planning has been done.

Area Offline Memory Event Log Table

This table lists all areas that were sent from offline storage. This happens if there was no internet connection when the tour ended and the data transfer was delayed as a result.