Log out of kiosk mode an dlog in again

This article explains how to log a device (tablet or smartphone) out of the kiosk mode and then reset it back into the kiosk mode.

Note: The code to log out of the kiosk mode can only be obtained from your Customer Success Manager or the Customer Support team.

Logging a device out of the kiosk mode

Here's how to remove a device from kiosk mode:

1. Press and hold the power button
2. A selection menu will appear (Power off / Restart / "Soobr beenden")
3. Select "Soobr beenden" to exit the kiosk mode
4. Enter the code (provided by the soobr team upon request)
5. Confirm
6. The device is now no longer in kiosk mode

Reset device back to the kiosk mode

To reset the device back to the kiosk mode:

1. Open the device settings
2. Select About tablet / smartphone (the term  may vary slightly depending on the model)
3. Navigate to Software Information
4. Open Knox Configure
5. Select Soobr AG
6. Update (this will also download the latest profile to the device)
7. The device is now set back into kiosk mode

Important note

To ensure that the devices function smoothly:

• Leave devices (for operation) in kiosk mode
• Avoid making changes to the system
• Contact support if you have any questions or problems

If the code is not available or you encounter problems entering/exiting kiosk mode, please contact your CSM or support directly.