Activation substitution in calendar
Planned substitutions for vacations as well as a reported absence of a cleaner before the start of work can be recorded in the calendar. To do this, click on the calendar of the corresponding tour and select the type Absent with a substitute and the created substitute in the window that opens.
For substitutions with template type »Fix« the window looks like this:
For substitutions with template type »Template« you have the choice which tour should take over the substitution. However, all tours can also be selected.
In addition, you enter the working time and the series type and then click Save.
Activation substitution via the app
Alternatively, substitutes can also be activated via the app.
In order for the function to be available to a user, the Configuration right is required. This can be assigned under User administration. Substitutions that are reported via the app automatically receive an entry in the calendar.
Important: Substitutions via app are only valid for the current day!
- The operational manager logs in the app. The failure of a tour can be reported via the three points on the system.
- Clicking on the three dots opens the substitution mask.
Then click on "Substitution". - Subsequently, the desired substitution configuration can be selected.
Substitution is not possible in the following cases:
- The tour to be substituted must not already be a substitute for another tour.
- Template type »Fix«: If two tours are assigned as substitutes and one of them is absent, no substitution is possible. Example: Tour 2 and 3 are to substitute tour 1. Tour 2 is also absent. Although tour 3 is present, substitution is not possible. In this case, the template type must be changed to »Template«.
- Template type »Template«: If you select a tour in the calendar as a substitute that is also absent, a substitution is not possible.
Click here for more articles on substitution:
Substitution Overview & Configuration
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