Notification Settings

In the notification settings, individual settings for notifications can be made per economic unit.

Notification Preferences

Make Notification Preferences

The settings can be made via the business entity settings.

You can choose between personal and general notifications. For personal notifications, enter your e-mail address and telephone number in the “Notification settings” screen.

Personal notification: With this setting, you can only have yourself notified of various events.

General notification: The notification setting for other users and non-users can be made here.

Only one type can be selected for each personal or general notification setting. If the system is to send notifications for several types, a new notification can be created after saving the first setting using the “+” sign.

With the general notifications, the notification can be set for several people at the same time. You can also decide individually whether the notification should be sent by email, chat or SMS.

You can be notified via the following notification types:

Tour

Type	Description
Tour started	You will receive a notification as soon as a tour is started.
Tour stopped	You will receive a notification when a tour is stopped.
Quality tour completed	You will receive a notification when a quality tour is stopped.
Tour stopped and new tour selected	Once a tour is stopped and a new tour is selected, a notification is sent.
Tour quality comment added	As soon as a comment is made on a quality tour, a notification is sent.

Substitution

Type	Description
Substitution applied	When a substitution is applied, a notification is sent.

Summary

Type	Description
Ready cleaning area beyond n days	If you want to be notified if the calculated cleaning date has been exceeded, you can enter the number of days exceeded as a prerequisite for a notification. For this you can select a notification frequency (daily, weekly, monthly) and time. Reasons why arreas were not cleaned could be, for example, that an area could not be scheduled because a tour was already too full, or an area was only set to pending or left open by the cleaner.
Tour not executed today	If a tour was not performed today, you will be notified. For this you can select a notification frequency (daily, weekly, monthly) and time. This function is only active if the tour is planned with the calendar or via the active configuration in the tour management.
Tour not started	If a "present" calendar entry exists and the cleaning tour has not been started after n minutes (can be set in the notification), a notification is sent.
Service type completed	You receive a notification when a certain type of service has been completed.

Order

Type	Description
Order Created	You will receive a notification when an order has been created.
Order Done	You will receive a notification when an order has been completed.

By clicking on Save, the settings are applied.